Admin and reception volunteer

Voices in Exile

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Voices in Exile works with refugees, asylum seekers and vulnerable migrants with no recourse to public funds in Sussex and Surrey. We offer both practical and legal support including generalist advice and specialist immigration casework for those who would otherwise be unable to access justice. As part of our holistic approach we offer advice and guidance through drop-in's and practical support including a weekly food and toiletries bank for those who are destitute; and advocate for, accompany and enable people to access services, build community, and develop their own potential through a programme of learning and creative activities.

The role is to complement and support our part-time administrator, managing our reception office and perform a range of admin duties. We run a very busy office so confidence, skills and experience working in a busy environment with minimal supervision is an advantage.

We would like help with the following tasks;

•    Providing a friendly and professional first point of contact for visitors and callers to the office, answering the door and phones, taking messages, responding to requests for information and signposting inquiries appropriately;

•    Help with post in and out;

•    Dealing with stationery, office, kitchen & general supplies and orders;

•    Dealing with deliveries and donations;

•    Keep signage, posters, leaflet displays etc. are kept up to date;

•    Note-taking where needed;

•    Helping collect and prepare information and data needed for reports etc. as directed by the administrator

•    Helping the administrator dealing with financial donations, keeping clear record of donors, sending thank you letters, processing and depositing cash and cheque's;

•    Any other administrative tasks the administrator might request;



  • At least one year experience of admin work, either in a paid or voluntary capacity
  • Strong communication skills
  • Patience and compassionate
  • Able to work as part of a team and alone
  • HR and Finance experience is desirable 


Friendly informal environment and support and training offered

chance to get involved in various project activities

Reference provided after minimum of 3 months 

Practical Considerations

Long term availability desired (6 months +)

Email for more information

When do I need to be available?

Start Date 15/11/2018
End Date 15/11/2019
Details Our core hours are 9 - 5 however sometimes we have events or meetings in the evenings. We ideally would like someone who could do one or more whole days.
Morning Afternoon Evening

Where does this role take place?

Fitzherbert Centre, 36 Upper Bedford Street

Register your Interest

  • Details
  • Disabled Access
  • Equal Opportunities Policy or Statement
  • Expenses
  • Health and Safety
  • Induction
  • Insurance Cover for Volunteers
  • Appropriate for (e.g. 18+, LGBT, BME, Women only)
  • Support on Offer
  • Training