Administration Volunteer

Hourglass - safer aging, stopping abuse

Register your Interest

Hourglass are looking for a volunteer to provide administrative support to the Volunteer Coordinator. 

Hourglass is a UK-wide charity, dedicated to calling time the harm, abuse and exploitation of older people.

We promote safer ageing and a fairer society for all older people, delivering a range of services from prevention and early intervention, right through to direct support and recovery.

Key tasks include:

  • Administration of volunteer recruitment from enquiry to placement .
  • Maintain and update all manual and electronic records, databases and information systems on volunteers. 
  • Provide reports and information as required for the Volunteer Coordinator (V.C).
  • Co-ordinate with V.C. on preparation and delivery of volunteer training programme. 
  • Assist with production of Volunteer Newsletter .
  • Administration of volunteer meetings and social events. 
  • Respond to enquiries and maintain regular contact with new and existing volunteers. 
  • Occasionally assist with admin tasks charity-wide.


  • Excellent organisational skills, reliable and able to meet deadlines. 
  • A self-motivator, flexible, able to multi-task and manage a diverse workload .
  • Adept with IT including Microsoft packages, Word, Excel, experienced with email systems, databases, e-surveys, mail-outs, Zoom/Microsoft teams. 
  • Observe strict confidentiality and work with discretion and sensitivity. 
  • Excellent communication and interpersonal skills.
  • Able to engage effectively with volunteers, paid staff, service users and external contacts. 
  • Sensitivity to the needs of older people and those who may be at risk and vulnerable.
  • Understanding of health and social care provision and statutory, private and third sector services.


  • Make a difference - create communities in which we can all age safely.
  • Improve your knowledge of the issues facing older people. 
  • Become part of a friendly team of staff and volunteers .
  • Access to a range of training courses and events. 
  • Develop confidence, interpersonal and social skills.

Practical Considerations

  • Location - currently home-based or located in Hourglass office, (as government Covid 19 restrictions allow).
  • Minimum of 4 hrs per week required.
  • Volunteer must be 18yrs+
  • DBS/PVG/Access NI criminal records check, (if required).
  • One month probation period.

Training and Support:

  • Induction Training. 
  • Access to Hourglass Volunteer Training and Support Programme and other Learning and Development opportunities.
  • Weekly contact with manager. 
  • On-going support, supervision and monitoring. 
  • Opportunity to be part of Volunteer Team Meetings as appropriate.

When do I need to be available?

Details Time commitment: Minimum of 4 hours per week required, between Monday - Friday, 9-5. Flexible options can be discussed to work around time availability.
Morning Afternoon Evening

Register your Interest

  • Details
  • Equal Opportunities Policy or Statement
  • Expenses
    Authorised travel and refreshment costs reimbursed.
  • Health and Safety
  • Induction
  • Insurance Cover for Volunteers
  • Suitable for 13 - 16 years
  • Suitable for 16 - 18 years
  • Suitable for a group of volunteers
  • Suitable only for (e.g. 18+, LGBT, BAME, Women only)
    Volunteers must be 18yrs+
  • Support on Offer
  • Training