Amaze Face-to-Face Befriender (East Sussex)


Register your Interest

The F2F befriending project is a peer support service delivered by a team of parent volunteers supported by two project workers, a trainer and a service coordinator. All the parent volunteers are themselves parent carers supporting families facing a diagnosis or new challenges.

In April 2019 we expanded to support families in East Sussex and have continued to work across Sussex supporting the development of a new befriending service in West Sussex.

Besides individual befriending we also run several parent groups in Brighton and Hove and are hoping to expand this work into East Sussex in the near future. The groups include a breakfast club (a parental support group for parents of children of any age and any SEN need) , an ASC group for parents of children aged 8 and under, who have or are waiting for a diagnosis of ASC and a very successful Dads group for all male carers including brothers, uncles etc.


Qualities of the volunteer befriender:

  •  Primarily all our volunteers must be a parent carer who has a lived experience of caring for a child with special needs. They need to have worked through their own situation and demonstrate a level of self-awareness.
  •  They must be non judgemental and have a genuine personality
  •  Demonstrate good listening and communication skills
  •  Be empathetic and caring
  •  Treat others with respect and dignity
  •  Be honest and trust worthy
  •  Show and demonstrate a good awareness of boundaries and the need for confidentiality.


Benefits for the volunteer befriender

  • Knowledge that the support given to a parent facing a new diagnosis can make such a difference to their life and help them to cope with challenges they face in the future.
  • Supporting someone who has been through a difficult time and then seeing them achieve something they never thought was possible can be very rewarding and satisfying.
  • Creates opportunities to develop new skills and friendships
  • Builds confidence and self esteem.

Practical Considerations

Since lockdown it has not been possible to carry on working in the same way, as face to face meetings have not been possible. The service has adapted by continuing to support families on the telephone, through emails and texts and on line. 

We ask that volunteers provide a reliable service to families. This includes keeping Amaze staff informed about your contact with families, keeping appropriate records, cooperating in feedback and evaluation processes, being punctual, following through agreed actions and being honest about the level of support you can offer a parent. 

When do I need to be available?

Details There is an initial 6 week training course for 3 hour per week. We also ask that all Befriender volunteers attend supervision sessions and ongoing training sessions as arranged, as well as seeking advice and support from their supervisor to be sure of giving safe and reliable information and advice to parents and young people.
Morning Afternoon Evening

Where does this role take place?

Brighton, Hove and East Sussex

Register your Interest

  • Details
  • Disabled Access
  • Equal Opportunities Policy or Statement
  • Expenses
  • Health and Safety
  • Induction
  • Insurance Cover for Volunteers
  • Other
  • Suitable for 13 - 16 years
  • Suitable for 16 - 18 years
  • Suitable for a group of volunteers
  • Suitable only for (e.g. 18+, LGBT, BAME, Women only)
  • Support on Offer
  • This role is adaptable for different abilities
  • Training