Befriender - Telephone Friend

The Silver Line (Brighton and Hove)

Register your Interest

“Loneliness is not having anyone to tell that you are lonely”

Janet, Silver Liner

By volunteering as a Telephone Friend for The Silver Line, we match you to one of our Silver Liners (older person) that you call once a week.

Did you know? In the UK, more than 1 million people aged over 65 say they often or always feels lonely. We have 300 older people waiting for a Telephone Friend. They have chosen to be called our Silver Liners.

“Just speaking to someone helps me cope a little better…”

David, Silver Liner

This is a volunteer role that you can do from home or from work. All you need is access to a telephone and the internet. We ask for a commitment of up to a year where possible and the ability to make your call on the same day and time each week. Friendship calls can be made between 8am and 8pm Monday - Sunday.

The Silver Line pays for the cost of all friendship calls and for safeguarding we also record the calls.

In the time it takes to read the paper, watch the news or take a trip to the shop, you can volunteer with The Silver Line. A regular 30-minute call from a friend really can change the life of a lonely older person.

“Volunteering with The Silver Line has exceeded my expectations in many ways. It is even more enjoyable than I imagined” 

John, Telephone Friend

See how a call from a Telephone Friend makes a big difference by searching 'The Silver Line' on YouTube.

Skills

To be a Telephone Friend you will need:

·         To be aged 18 and over

·         Access to the internet and an email account

·         A UK, Channel Isles, or Isle of Man, telephone number (we cannot facilitate calls from other countries)

·         To be able to commit to a 30-minute friendship call, at the same time and day each week, for up to a year

·         To want to speak to, and build a relationship with an older person

Benefits

As a volunteer with The Silver Line you will:

·         Enhance your communication skills

·         Develop your active listening skills

·         Create the bond of friendship with another person

·         Truly make a difference to someone's life - and maybe even your own too!

Practical Considerations

To be a Telephone Friend you will need:

·         To be aged 18 and over

·         Access to the internet and an email account

·         A UK, Channel Isles, or Isle of Man, telephone number (we cannot facilitate calls from other countries)

·         To be able to commit to a 30-minute friendship call, at the same time and day each week, for up to a year

·         To want to speak to, and build a relationship with an older person

When do I need to be available?

Start Date 04/10/2018
End Date 04/10/2020
Morning Afternoon Evening
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

Register your Interest

  • Details
  • Appropriate for (e.g. 18+, LGBT, BME, Women only)
  • Disabled Access
    The only access issue for any volunteer who may have additional needs or a disability, would be if they have hearing loss to an extent that they are unable to use the telephone unsupported. We would always ask volunteers to contact us
  • Equal Opportunities Policy or Statement
  • Expenses
  • Health and Safety
  • Induction
  • Insurance Cover for Volunteers
  • Support on Offer
  • Training