Bereavement Volunteer for Group Support

Cruse Bereavement Care

Register your Interest

We’re looking for empathic individuals with good listening skills to join our dedicated team of volunteers to provide group support to clients who have been bereaved by death. Cruse’s key resource is its volunteers. None of what Cruse achieves would be possible without the passion, dedication and skills of our volunteers. 

As a Volunteer for Group Support you will be:

  • Supporting the local branch to provide emotional support to clients through group sessions.
  • Providing support to new clients at  Understanding Your Bereavement Sessions.
  • Promoting the work of Cruse including the national helpline and local support services. 

You will be part of the local Cruse branch, seeing clients at local offices or agreed venues depending on what the local branch offers.

All volunteers must attend our Bereavement Support Foundation course, regardless of experience. This course consists of a comprehensive 4 day module, followed by 4 days focussed on group support. This is then followed by our Sudden and Traumatic Death module and a Safeguarding  module. 

When you have passed the course, you will receive a full induction into your local Branch. You will be required to facilitate group support with another volunteer. Once a group has been completed, you will be booked to facilitate any following groups. You will also need to attend monthly supervision with a dedicated supervisor.

As part of your ongoing learning and continued professional development, you will also need to attend 15 hours of ongoing training per year.

All our volunteers receive:

  • Full induction to Cruse and your role
  • Invitations to regular training events 
  • A dedicated Supervisor to offer support and guidance
  • Reimbursement of out of pocket expenses 
  • Volunteer newsletter.
 Although you won't be able to start this role during the  COVID-19 period of social isolation, we would really like to hear from you if you're interested as the need for this kind of support is expected to increase considerably during and following the emergency. We could talk by phone or video link initially so you can find out more about the role and if it might be right for you.


You don't need to have done this kind of work before. We are looking for people with:

  • Good listening and communication skills
  • Good organisational skills
  • Personal and friendly manner 
  • A good level of computer literacy or the willingness to learn
  • Access to a computer/laptop, tablet or smart phone


  • Be part of a supportive volunteer team.
  • Providing help to bereaved people in need.
  • Meet new people.
  • Learn new skills, and benefit from ongoing support and training. 
  • An opportunity to enhance your CV.

When do I need to be available?

Morning Afternoon Evening

Where does this role take place?

Lodge Hill Centre
Nr Pulborough
West Sussex
RH20 1LZ

Register your Interest

  • Details
  • Disabled Access
  • Equal Opportunities Policy or Statement
  • Expenses
  • Health and Safety
  • Induction
  • Insurance Cover for Volunteers
  • Suitable for 13 - 16 years
  • Suitable for 16 - 18 years
  • Suitable for a group of volunteers
  • This role is adaptable for different abilities
  • Training