Carer Friends Volunteer

Carers Support West Sussex

Register your Interest

Role Description:

The bereavement befriender volunteer will provide a carer with the opportunity of a regular `check-in` telephone call to see how they are. We aim for these calls to provide them with a safe place for them, to verbalise their thoughts and feelings, that day.

The difference you will make:

Culturally, we are not very good at talking about death, so the best thing we can do when talking to carers looking after someone who is dying is to provide a safe space for them to voice their fears and to listen in a non-judgemental way. Sometimes this pain is part of the process necessary for the carer to be able to come to terms with letting their loved one go.

One of the certainties in life is that we will all experience the loss of those close to us at some point. However, having this knowledge still does not prepare us for the complexity of the feelings we will experience when the time comes. The depth and breadth of the emotions felt will be different for everyone.


Skills

Skills and personal qualities required:

  •  An empathetic caring approach when engaging with others
  •  Active Listening skills
  •  To be non-judgemental and be able to maintain personal boundaries
  •  An understanding & insight for supporting others who have recently become bereft
  •  Encourage and promote carer health and well-being
  •  A sensitive attitude towards other people
  •  Non-judgemental
  •  Friendly and patient approach
  •  Good communicator and ability to start up conversations with people easily
  •  Able to accurately record information
  •  Basic IT skills and access to computer/laptop/tablet.

Benefits

Training and Support:

There is the following mandatory training required:

  •   CSWS Induction Training – 3hr session
  •   Basic Adult Safeguarding – online session
  •   Role specific training – CSWS in-house End-of-Life & Bereavement Support Training
  •   GDPR (online).

Support for you

  •   A designated mentor will support you in your role and provide you with 1-1 reviews on the role. You will have opportunities to discuss any carer issues raised with your mentor to raise any concerns and ensure safeguarding.
  •  An online monthly group supervision meeting with other Bereavement Befriender volunteers. These sessions will be facilitated by an external Counsellor.
  •  You will be part of a wider volunteering team where you can access support on the administration requirements for the role, entering time-sheets and claiming expenses.
  •  There will be opportunities to meet with other volunteers and attend team meetings where appropriate.
  •  Access to Workplace Employee Assistance Scheme
  •  Opportunities for ongoing learning and personal development.

Practical Considerations

Timings and commitment:

Timings can be flexible to suit from a minimum of 1 hour per week/fortnight/month up to 3 hours depending upon how many calls you will be making.  This is a pilot project with funding up until March `22. We would ask all volunteers to commit until the end of the pilot. 

Our Culture and Diversity:

At Carers Support, we are building an inclusive workplace where everyone can do their best and be proud to belong. The carers we support come from such different walks of life that we are particularly interested in attracting volunteers from similarly diverse backgrounds, including Asian, Arab, Black, Mixed/Multiple Ethnic Groups, White Other (e.g. Eastern European, Gypsy, Roma) and any other Ethnic minorities.

We believe that talent is distributed to all of us in equal measure and our differences are a strength not a weakness. Everyone’s unique history has value and our doors are open to people at every meeting of race, religion or belief, different physical ability, age, nationality or citizenship, ethnic origin, marital, domestic or civil partnership status, sex, sexual orientation, family structure, and gender identity. 

Our Vision and Values:

Our vision is to bring the day forward when family and friend carers are seen, heard, and included.We are focused, putting carers at the heart of everything we do.

We act together, working with and for carers, the communities they live in and the people that can make a difference to them.

We are leaders, working with each other to find potential and opportunities across all communities, enabling carers to be identified and involved.

We are committed to behaviours that support: Quality, Inclusivity, Caring, Integrity, Loyalty and Innovation.

When do I need to be available?

Details Timings and commitment: Timings can be flexible to suit from a minimum of 1 hour per week/fortnight/month up to 3 hours depending upon how many calls you will be making. This is a pilot project with funding up until March `22. We would ask all volunteers to commit until the end of the pilot.
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Register your Interest

  • Details
  • Disabled Access
  • Equal Opportunities Policy or Statement
  • Expenses
  • Health and Safety
  • Induction
  • Insurance Cover for Volunteers
  • Other
  • Suitable for 13 - 16 years
  • Suitable for 16 - 18 years
  • Suitable for a group of volunteers
  • Suitable only for (e.g. 18+, LGBT, BAME, Women only)
    Over 18s only
  • Support on Offer
    Support for you • A designated mentor will support you in your role and provide you with 1-1 reviews on the role. You will have opportunities to discuss any carer issues raised with your mentor to raise any concerns and ensure safeguarding. • An online monthly group supervision meeting with other Bereavement Befriender volunteers. These sessions will be facilitated by an external Counsellor. • You will be part of a wider volunteering team where you can access support on the administration requirements for the role, entering timesheets and claiming expenses. • There will be opportunities to meet with other volunteers and attend team meetings where appropriate. • Access to Workplace Employee Assistance Scheme • Opportunities for ongoing learning and personal development
  • This role is adaptable for different abilities
  • Training
    Training and Support: There is the following mandatory training required: • CSWS Induction Training – 3hr session • Basic Adult Safeguarding – online session • Role specific training – CSWS in-house End-of-Life & Bereavement Support Training • GDPR (online)