Caseworker Volunteer - Worthing

The Royal Air Forces Association (or RAF Association), is a member-led, registered welfare charity that provides welfare support to Serving and Ex-Serving RAF personnel and their families.

What is a Caseworker volunteer?

A Caseworker is someone who carries out welfare work for the Royal Air Forces Association.

Welfare work is about listening to an individual and assessing their needs to find out how the Association can provide help and support to them. Support can include anything from helping put a beneficiary with a disability in touch with social services, so they can apply for funding for a wet room, to something as simple as filling in a form to get a new fridge, for a beneficiary who cannot afford to replace their broken one.

Caseworkers may also need to gather complex information on beneficiaries to help with applications for care home fees or similar and this can involve providing clear and precise information on finances and correspondences. Caseworkers work with ‘beneficiaries’, who are members of the RAF family.

Skills

Caseworker volunteers need to be caring and empathetic, with the ability to build a rapport with others and put them at ease through a friendly and sensitive approach.

In addition Caseworker volunteers will need to have:

• Good IT Skills and access to the internet

• The ability to travel to a client’s home either using public transport or their own vehicle.

Volunteers should be able to work confidentially, in a non-judgemental manner, and in line with the RAF Association Volunteer Agreement.

Benefits

Right now, there are RAF veterans in the Brighton area who are in need of help and support. As a Caseworker Volunteer, you could step in to help make a positive difference to someone’s life in your local community.

It wouldn’t take much of your time and it’s a great way to use your skills, give something back and feel good. 

The RAF Association's caseworker training course is accredited at level two. This means the course is nationally recognised and participants receive a qualification approved by the Regulated Qualifications Framework (RQF) the same framework that accredits GCSEs and NVQs.

Practical Considerations

Practical Considerations:

• Caseworker volunteers will need to be 18 years of age or over and be prepared to undertake an Enhanced DBS check, which is required for this role.
• All volunteers should be able to work in a non-judgemental and professional manner.
• Out of pocket expenses will be reimbursed in line with the RAF Association volunteering and expenses policies.

Timing expectation:

Caseworker volunteers are asked to commit to:

• Three days of initial training, which is accredited, provided free of charge and for which travel expenses will be reimbursed.
• Volunteers should expect to commit to around two hours a week, although this will depend on the case load in their area and there will be quieter and busier times. The Association cannot guarantee the amount of cases a volunteer will have as it is difficult to predict when and where a beneficiary will need support

When do I need to be available?

Details	Volunteers should expect to commit to around two hours a week, although this will depend on the case load in their area and there will be quieter and busier times. The Association cannot guarantee the amount of cases a volunteer will have as it is difficult to predict when and where a beneficiary will need support.

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Where does this role take place?

Register your Interest