Client Support Volunteer - Mid Sussex

Turning Tides

Register your Interest

A bit about the role: To provide support on a one-to-one basis to a resident who lives in our projects. The support needed will most likely be in the form of introducing new residents to the area they are living in, attending initial appointments and meetings such as the GP or Mental Health. We would also like you to work actively with the resident to become part of their local community by finding groups they may be interested in attending and supporting them with this activity.

What will I be doing?

  •  Participate in initial training and ongoing training
  •  Undertake a DBS check
  •  To be flexible to the needs and availability of the client and the role
  •  To facilitate and plan the sessions, liaising with the team at Littlehampton Community
  •  To provide support and encouragement to the Client
  •  To build a relationship based on trust and companionship
  •  To maintain boundaries between yourself and the client
  •  To communicate with staff members of the location and times of appointments and meetings.


  •  be inclusive and welcoming.
  •  communicate with staff on duty.
  •  be flexible to the needs of the staff member on duty.
  •  abide by the Confidentiality, Professional Boundaries and Health and Safety Policies at all times.

Requirements: Please note this role will require two character references.

Professional boundary and confidentiality training will be covered during the induction meeting. 


  • Working in a team
  • Gaining experience working with a homeless charity
  • Gaining experience in empathizing with and supporting clients.

Practical Considerations

Locations for support are across Move on Accommodation in East Grinstead, Burgess Hill, Storrington and Horsham

For continuity, we ask that volunteers commit to one morning/afternnon per week and ideally a minimum 6 months commitment due to training required for this role.

When do I need to be available?

Details One morning/afternoon per week. Ideally a minimum 6 months commitment, due to training required for this role.
Morning Afternoon Evening

Register your Interest

  • Details
  • Disabled Access
    TBC as multiple sites
  • Equal Opportunities Policy or Statement
  • Expenses
  • Health and Safety
  • Induction
  • Insurance Cover for Volunteers
  • Other
  • Suitable for 13 - 16 years
  • Suitable for 16 - 18 years
  • Suitable for a group of volunteers
  • Suitable only for (e.g. 18+, LGBT, BAME, Women only)
  • Support on Offer
  • This role is adaptable for different abilities
  • Training