Communications Volunteer

Citizens Advice in West Sussex (North, South, East)

Register your Interest

Are you a passionate storyteller? Do you enjoy listening to other people and learning about their experiences?

We’re looking for a great communicator with a flair for writing to help us develop a bank of stories.

We’re looking to capture clients experiences of working with us, so we can recognise and show the impact our work has had, and to strengthen the messages we share about our service.


As a Communications Volunteer, you will:

  •  Speak with clients to build a picture of how our advice and support has made a difference.
  •  Create impactful portfolios to use as a resource to report to funders, press and general communication.
  •  Develop strong relationships with key staff and volunteers.

As a Communication Volunteer, you need to have:

  •  Friendly and approachable.
  •  Open-minded and non-judgemental.
  •  Confident to work independently.
  •  Have good IT skills.
  •  Aware of potential needs of vulnerable clients.

Other Information:

  • This role is based at our Shoreham-by-Sea office.
  • You will be working alongside the Senior Communications and Marketing Officer.
  • Full training and support will be provide via phone and video conferencing.
  • We ask for at least 6 month commitment working at least 1 day in the week (Mon – Fri).
  • We are a diverse workforce and welcome applications from people with all range of abilities.
  • If you are unable to work within one of our offices remote work op.


As a Communications Volunteer, you will:

  • Be a key player in helping the business succeed in funding and grant programmes. 
  • Get to work with a fun and diverse team.
  • Be able to work on a variety of different projects and communication plans.

When do I need to be available?

Morning Afternoon Evening

Where does this role take place?

The Shoreham Centre
Pond Road
BN43 5WU

Register your Interest

  • Details
  • Disabled Access
  • Equal Opportunities Policy or Statement
  • Expenses
  • Health and Safety
  • Induction
  • Insurance Cover for Volunteers
  • Other
  • Suitable for 13 - 16 years
  • Suitable for 16 - 18 years
  • Suitable for a group of volunteers
  • Suitable only for (e.g. 18+, LGBT, BAME, Women only)
  • Support on Offer
  • This role is adaptable for different abilities
  • Training