Community Support Volunteer

Age UK West Sussex and Brighton & Hove

Register your Interest

Do you understand what older people need to thrive? Would you like to make a difference to a vulnerable older person during these difficult times? Can you offer 2 hours a week? Do you live in West Sussex? If so, please read on...

Age UK West Sussex, Brighton and Hove enables older people to Love Later Life. Our aims are to promote the well-being of all older people, to make later life a fulfilling and enjoyable experience and to enable people to flourish. We deliver a range of services and activities to meet older people’s needs.

We are now recruiting Community Support Volunteers to visit and support older people in their homes for a minimum of two hours per week between 10 am - 8 pm during the week or over the weekend.

Your role will be to provide short term, practical support to vulnerable older people - including those recently discharged from hospital. Support may include:

  • Basic shopping.
  • Preparing a light snack.
  • Escorting the person to hospital and /or GP appointments.
  • Providing them with companionship and support to rebuild confidence and regain or develop independence.

Some of the older people may require additional support for tasks that involve sending emails or accessing a website which volunteers can be trained to provide.

You will be provided with induction training and be shown how to work to guidelines to be sure you are confident and able to carry out your volunteer role. Induction training will cover an introduction to Age UK West Sussex Brighton & Hove and its’ services, policies and procedures. All relevant training will be free to volunteers. You will receive on-going support and training to carry out your role effectively and be able to enjoy doing so with confidence.

We are looking for people to volunteer in various parts of West Sussex.  You will be matched with someone who lives within a distance you are able to travel. 


No qualifications are needed.

We are looking for reliable and committed people who have:

  • A good understanding of older people's needs.
  • A kind, empathetic and patient nature.
  • Excellent listening and communication skills.
  • An understanding of the importance of confidentiality in informal settings. 
  • The ability to work confidently on their own initiative and know when to seek help and support.

You should be able to do basic tasks on a computer i.e. send emails, view a training video, find a website. 


  • Meeting others, having fun and a sense of fulfilment.
  • If you are looking for a job we can give you some experience whether you have worked in this setting before or not.
  • We will train you so you will gain knowledge of working in a charity sector and that will help you in your search for a job.
  • We can also give you a written reference.

Practical Considerations

We will need to carry out a DBS check before you can start.  

And you will need to have access to the internet at home - either via a computer, tablet or smart phone. This is so we can send you emails or ask you to watch a training video.  

When do I need to be available?

Details You should be able to volunteer for a minimum of two hours per week between 10am-8pm during the week or over the weekend.
Morning Afternoon Evening

Where does this role take place?

West Sussex

Register your Interest

  • Details
  • Disabled Access
  • Equal Opportunities Policy or Statement
  • Expenses
  • Health and Safety
  • Induction
  • Insurance Cover for Volunteers
  • Suitable for 13 - 16 years
  • Suitable for 16 - 18 years
  • Suitable for a group of volunteers
  • Support on Offer
  • This role is adaptable for different abilities
  • Training