Community Support Volunteer

Age UK West Sussex and Brighton & Hove

Register your Interest

Age UK West Sussex, Brighton and Hove enable older people to Love Later Life. Our aims are to promote the wellbeing of all older people; to make life a fulfilling and enjoyable experience and to enable people to flourish.

Volunteer role - key responsibilities:

You will be supporting older people through weekly visits to their home. The role involves providing short term practical support to vulnerable adults including those recently discharged from hospital.

  • Support can include low level support such as basic shopping, light snacks, escorting the client to hospital and/or GP appointments. Support with companionship and support to rebuild confidence to regain or develop independence.
  • Some clients many require additional support for tasks such as digital inclusion which volunteers can be trained to provide.

This role requires reliable and committed volunteers. Visits are carried out to meet clients' needs and can be between 10-8pm during the week and over the weekend. 

The volunteer will be responsible to the Community Support Co-ordinator.

We are looking for people to volunteer across the whole of West Sussex. You will be matched with someone who lives within the Adur and Worthing areas.


No qualifications are needed. However, you will need to have:

  • Excellent listening and communication skills.
  • Good IT skills are favourable.
  • Patience and sensitivity are essential.
  • The ability to volunteer confidently on own initiative and know when to seek help and support.
  • Willingness to undergo a DBS check.
  • An understanding of the needs of older people.
  • A kind, empathetic and patient nature.
  • An understanding of the need to observe confidentiality in informal settings.

How will we support you?

  • You will be provided with induction training and guidelines to be sure you are confident and able to carry out your volunteer role.
  • Induction training will cover an introduction to Age UK West Sussex Brighton & Hove and its services, policies and procedures.
  • All relevant training will be free to volunteers.
  • You will receive ongoing support and training to carry out your role effectively and be able to enjoy doing so with confidence.


  • Meeting others, having fun and a sense of fulfillment.
  • If you are looking for a job we can give you some experience whether you have worked in this setting before or not.
  • We will train you so you will gain knowledge of working in the charity sector that will help in your search for a job and provide you with references. 

Practical Considerations

  • The role requires committed and reliable volunteers.
  • DBS check.
  • Able to commit to a minimum of approximately two hours per week.

When do I need to be available?

Details This role requires a minimum of approximately 2 hours per week. Visits are carried out to meet clients' needs and can be between 10--8pm during the week and over the weekend.
Morning Afternoon Evening

Register your Interest

  • Details
  • Equal Opportunities Policy or Statement
  • Expenses
  • Health and Safety
  • Induction
  • Insurance Cover for Volunteers
  • Suitable for 13 - 16 years
  • Suitable for 16 - 18 years
  • Suitable for a group of volunteers
  • Suitable only for (e.g. 18+, LGBT, BAME, Women only)
  • Support on Offer
  • Training