Digital Fundraising and Communications Volunteer

RISE UK - (Refuge, Information, Support and Education)

Register your Interest


The role was created to assist in increasing our reach, improving our supporter base; raising awareness of RISE services and increasing income through making the best use of digital communications as well as supporting the Senior Communications Officer in raising RISE’s profile through both on and offline comms.

The digital volunteer will help with the delivery of digital work across RISE channels, assisting with the integration of communications and fundraising campaigns, events and messaging across current and future digital platforms. You will support the Digital Officer in the work developed to change the organisational culture to a digital one.

The role will also support the Digital Officer and the Communications Lead in raising awareness of RISE and our services to domestic abuse survivors and other relevant stakeholders in East Sussex. You will use online media to help deliver the Fundraising and Communications strategy.


  • To support with promotion and awareness raising for the service using a variety of media including researching, developing and scheduling content for Twitter, Facebook and other relevant online applications and platforms.
  • Developing the skill of monitoring of social media platforms for relevant conversations, hashtags/moments and actively joining in the conversation on behalf of RISE.
  • Keeping abreast of relevant current affairs (around domestic abuse, domestic violence and feminist issues) to join in the conversation on social media – as well as alerting the team where relevant.
  • To research and compile lists of media and community outlets for publicity across East Sussex.
  • To assist in growing and developing RISE’s online presence – including web traffic and social media engagement.
  • Adhoc downloading of reports / populating reporting spreadsheets on social media and website metrics (using Facebook, Twitter and Google Analytics) to help the team analyse and develop digital strategy and improve online growth.
  • Any other duties as required and relevant to the team’s needs.
  • To sit on the Communications Working Group to inform and help develop the strategy.



  • An understanding of the use of online social media including Twitter and Facebook
  • An enthusiasm and willingness to learn
  • A creative and flexible approach
  • Ability to understand and work with confidential data
  • At all times you will be expected to protect the safety and security of services, service users, staff, volunteers and buildings, and the confidentiality of records and other information.
  • Acknowledge and actively support the rights of people who have experienced domestic and sexual violence and abuse.
  • Understanding of and respect for diversity and equality.
  • Ability to be flexible and work according to the needs of the team
  • Willingness to pitch in and help with non-digital tasks when needed (i.e. helping with an event)


  • Experience of posting on social media for an organisation
  • Understanding of the issues around domestic and sexual violence



  • Development of digital skills (specifically digital copywriting, web editing, social media, website, digital fundraising incl. various digital advertising platforms)
  • Experience of working in the third sector and active development to increase knowledge of third sector organisational structure and processes.
  • Active progression such as regular supervisions, open discussion about any relevant and feasible development RISE can offer such as job shadowing or one-to-ones with desired areas of the organisation.
  • Opportunity to develop autonomy over small project areas and/or own campaigns.
  • Comprehensive induction and training to perform your role effectively.
  • We will reimburse reasonable travel expenses.
  • Where a volunteer works more than 5 hours in any one day a lunch allowance of up to £3.50 will be reimbursed.
  • An increase in employability for digital and charity roles, as well as references for future roles.

Practical Considerations

Buses 46 and 50 stop nearby.

When do I need to be available?

Start Date 08/11/2018
End Date 08/11/2019
Details 7 hours a week. Flexi-time and working from home negotiable
Morning Afternoon Evening

Where does this role take place?

3rd Floor, Shaftesbury Court
95 Ditchling Road
East Sussex

Register your Interest

  • Details
  • Appropriate for (e.g. 18+, LGBT, BME, Women only)
  • Disabled Access
  • Equal Opportunities Policy or Statement
  • Expenses
    Where a volunteer works more than 5 hours in any one day a lunch allowance of up to £3.50 will be reimbursed.
  • Health and Safety
  • Induction
  • Insurance Cover for Volunteers
  • Other
  • Support on Offer
  • Training