Digital Inclusion - IT Support Volunteer

Brighton Unemployed Centre (Families Project)

Register your Interest

We are looking for volunteers to get involved in our digital and financial involvement work. This is a new project that aims to bridge the ever widening digital gap that prevents some members of our community from reaping the full potential of the internet. This is a flexible project and we want our volunteers to feel free to contribute their own ideas and approaches. The main role for our volunteers is to support others in basic IT skills right through to more challenging aspects such as email and navigating government websites for job searches. 


We need people with the following skills:

  •  How to use a keyboard and mouse
  •  How to search and explore the internet
  •  How to keep in touch with email
  •  How to stay safe online
  •  The basics of using online public services.

Volunteers would ideally have knowledge of the following:

  •  How to find and to apply for jobs online
  •  Shopping online
  •  Using Facebook and other social platforms online
  •  Understanding public services online
  •  Making the most of your money, and budgeting
  •  Online banking.

Volunteers skills:

  • Friendly approachable manner and must be able to communicate with people of all ages, needs and backgrounds.
  • Experience in using a computer/familiar to the training environment.
  • A calm and patient approach is required, as the service users may have no previous experience of computing.
  • To be impartial and act according to the equal opportunities policy.
  • Can work with others as part of a team.
  • Are reliable and flexible.
  • Dependable, honest, mature and discreet.


Volunteers get their travel expenses reimbursed (up to £5), are provided with training while performing the role and additional training opportunities as they progress if needed and available.

Volunteers are also entitled to have a free meal when the kitchen is open and a reference after 3 months of volunteering with BUCFP.


Practical Considerations

Limited parking around the centre and unfortunately no access for wheel chair users (centre accessible only through 2 flights of stairs)

When do I need to be available?

Details Please contact the centre for actual availability during the week.
Morning Afternoon Evening

Where does this role take place?

Prior House
6 Tilbury Place
East Sussex

Register your Interest

  • Details
  • Disabled Access
  • Equal Opportunities Policy or Statement
  • Expenses
  • Health and Safety
  • Induction
  • Insurance Cover for Volunteers
  • Other
  • Suitable for 13 - 16 years
  • Suitable for 16 - 18 years
  • Suitable for a group of volunteers
  • Suitable only for (e.g. 18+, LGBT, BAME, Women only)
  • Support on Offer
  • This role is adaptable for different abilities
  • Training