Duty Administrative Volunteer
RISE UK - (Refuge, Information, Support and Education)
RISE accepts referrals from professionals and also direct self-referrals from people who have experienced domestic abuse now or in the past. Volunteering in our busy Access and Outreach team will involve assisting with triaging referrals and completing associated administrative duties. Please note, this is not a client facing role.
Duties may include:
- Monitoring the Duty email inbox
- Triaging referrals and contact forms
- Inputting data onto Excel spreadsheets and into our bespoke case management system
- Uploading minutes onto our case management system
- General administrative support
- Any other duties as required and relevant to the teams needs.
- General IT skills and working knowledge of Microsoft Outlook and Microsoft Excel software
- Some administration experience and working with databases would be an advantage
- Ability to work independently and as part of a team
- Ability to understand and work with confidential data
- Ability to be flexible and work according to the needs of the team
- Be prepared to attend supervision
- Be able to commit to a regular voluntary role at RISE
- Acknowledge and actively support the rights of women, children and young people who have experienced domestic abuse.
- Comprehensive induction and training to perform your role effectively
- Regular supervision with your line manager
- An opportunity to develop your strengths and skills (e.g. communication, teamwork, time management, positive attitude, initiative), build confidence and feel valued
- You will gain transferable professional skills and work experience that provides you with additional sources for positive work references
- You will gain greater knowledge about domestic abuse services and the charity sector
- We will reimburse reasonable travel expenses
Hours of Volunteering: 4 -7 hours a week (preferably Fridays but flexible with this).
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
When do I need to be available?
|Details||Hours of Volunteering: 4 hours a week (preferably Fridays but flexible with this)|
Where does this role take place?
3rd Floor, Shaftesbury Court
95 Ditchling Road
Appropriate for (e.g. 18+, LGBT, BME, Women only)
18+ This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
- Disabled Access
- Equal Opportunities Policy or Statement
- Health and Safety
- Insurance Cover for Volunteers
- Suitable for 13 - 16 years
- Suitable for 16 - 18 years
- Suitable for a group of volunteers
- Support on Offer