HealthLink volunteer

Volunteering Matters - LifeLines

Register your Interest

Volunteering Matters' HealthLink scheme enables older people who are isolated or whose friends and family can't provide support to access healthcare appointments.

HealthLink volunteers accompany older people to GP surgeries, hospital appointments, dentists, health screenings and other important health visits. Volunteers provide company throughout the entire visit, ensuring the person returns home safely. If required volunteers go into the appointment and take notes to help the scheme member remember the details later on.

HealthLink isn't a transport scheme but getting to appointments can be much less stressful with the company and support of a HealthLink volunteer. HealthLink helps older people to manage their healthcare and reduce cancelled and missed health appointments.

Providing support as and when people need help getting to appointments means this is a flexible volunteering opportunity. You won't need to be available every week so it's a great volunteering opportunity if you want to help support older people but would find it hard to commit to a particular time and day every week.


To volunteer with us you must be aged 18 or over with an interest in the health and wellbeing of older people - particularly those who are isolated and/or vulnerable.

As a HealthLink volunteer you will also need to be: 

- reliable, a good time-keeper
- sociable
- able to encourage and support someone in a sensitive manner
- able to use public transport


Practical Considerations

Practical considerations

HealthLink volunteers support people living across Brighton and Hove.

The LifeLines office is based at Montague House on Montague Place between St George's Road and Eastern Road. There are a number of bus routes that stop nearby. 

Health appointments can take place across the city and sometimes beyond (Haywards Heath) by agreement.

When do I need to be available?

Start Date 04/02/2019
End Date 31/07/2019
Morning Afternoon Evening

Where does this role take place?

Montague House
Montague Place
East Sussex

Register your Interest

  • Details
  • Disabled Access
    Volunteers will need to be confident using public transport and support people who may have limited mobility themselves to a range of healthcare venues. The LifeLines office does have disabled access.
  • Equal Opportunities Policy or Statement
  • Expenses
    Out of pocket expenses will be reimbursed.
  • Health and Safety
  • Induction
    Yes - all volunteers receive an induction and training specific to the role before they start volunteering.
  • Insurance Cover for Volunteers
  • Support on Offer
    Ongoing support provided as required.
  • Training
    Induction, training and ongoing training opportunities provided