Healthwatch Authorised Representative

Healthwatch West Sussex

Register your Interest

As an Authorised Representative of HW West Sussex you will be invited to participate in a variety of tasks and projects.

Our work is project-based so we cannot offer a regular commitment but we offer a full programme of activities that you can pick and choose from.

Out team undertake tasks such as:

  •  Patient and public surveys (hospitals, gp surgeries, residential care homes and other publicly funded health and care services)
  •  Listening / Engagement Events (community locations such as clubs, schools and colleges, leisure centres, community centres, supermarkets, sports centres, libraries, garden centres and cafes)
  •  Environmental audits of nhs services
  •  Reviewing / commenting on documents and communications drafted by public services
  •  Analysing / commenting on public health data and looking at ways to improve public engagement with public health initiatives
  •  Working with the health and care system locally to ensure public voices are heard, listened to and acted upon.


  • An interest in the health and care sector
  • Ability to work as part of a team and also autonomously
  • An appreciation that our work is responsive and ad-hoc - there will be busy periods and quiet periods
  • A willingness to attend training (knowledge refresher workshops) as requested
  • Ability to travel around the county
  • An understanding and appreciation of 'person centred care'


  • Experience and skills development in the health and care sector
  • Expenses reimbursed
  • Training and personal development tailored to each individual
  • Plus! Being part of a team who influence improvements in local public services

Practical Considerations

Our work covers the whole of West Sussex. It is not essential or required to travel across the county, but a willingness and ability to do so would be great!

Our work is fully accessible and we encourage applications from disabled people, adults with learning difficulties and those living with chronic illness.

When do I need to be available?

Details Our work is project-based and therefore we deliver pieces of work at different times. We GENERALLY work within office hours but very occasionally we deliver projects at weekends, in the evenings or event over night. These projects are OPTIONAL and there is no requirement to attend these activities.
Morning Afternoon Evening

Register your Interest

  • Details
  • Disabled Access
    Our office is fully accessible.
  • Equal Opportunities Policy or Statement
    Available on request.
  • Expenses
    Can be claimed monthly - reimbursed by BACS.
  • Health and Safety
    All our activities are fully risk assessed and these documents are available on request.
  • Induction
    A mixture of shadowing and info sessions.
  • Insurance Cover for Volunteers
    Full employers liability and public liability covers all our team members
  • Other
    Volunteers will need to have their own 'business use' car insurance cover
  • Suitable for 13 - 16 years
  • Suitable for 16 - 18 years
  • Suitable for a group of volunteers
  • Suitable only for (e.g. 18+, LGBT, BAME, Women only)
  • Support on Offer
  • This role is adaptable for different abilities
  • Training
    Core mandatory induction plus ad-hoc knowledge refreshers as requested