Housing First Peer Volunteer

St Mungo's

Register your Interest

It’s fantastic that you’d like to find out more about volunteering at St Mungo’s. As a Housing First Peer Volunteer you will be volunteering alongside staff to support clients with day-to-day tasks such as registering with a GP; liaising with benefit agencies; attending appointments, etc. You will gain experience visiting vulnerable adults in their own homes, and by using your own lived experience will build trust and rapport with clients and empower them to work toward their recovery goals.

In this role, you will be supporting us with all or some of the following tasks:

  •  Accompanying clients to attend appointments at the job centre, GP and other services
  •  Accompanying clients on outings to the library, and other local community activities.
  •  Supporting clients to access services over the phone and online
  •  Supporting clients in a range of practical ways under the guidance of the Housing Firstworker.


Have lived experience of any of the following – homelessness, mental health/physical health/substance use, domestic abuse, history of offending and/or experience of accessing support services.

  •  Be in the later stages of your recovery – stable and confident enough to volunteer closely with clients who are still active in their addiction.
  •  Have resilience and a good support network.
  •  Ability to work within St Mungo’s procedures around boundaries, confidentiality,Health and Safety and safeguarding.
  •  Client and customer focused.
  •  A friendly personality, good interpersonal skills, enthusiasm and motivation.
  •  Willing to learn and develop within the role.
  •  Collaborative with good communication skills.
  •  An understanding of the causes of homelessness and its impact.
  •  Genuine interest in and commitment to St Mungo’s work and client group.
  •  An understanding of and commitment to diversity & equality.


  •  Our core volunteer training as well as access to further learning and development opportunities from our specialised Volunteer Services team.
  •  Professional references after 3 months volunteering. 
  •  Access to our Volunteer Development Pathway to help you to develop the skills and experience to support your progression.

When do I need to be available?

Details 1 day per week between Monday to Friday, 9am-5pm (starting in early 2022)
Morning Afternoon Evening

Register your Interest

  • Details
  • Disabled Access
  • Equal Opportunities Policy or Statement
  • Expenses
    Daily Brighton & Hove bus pass Lunch expenses (if volunteering 4hours+)
  • Health and Safety
  • Induction
  • Insurance Cover for Volunteers
  • Other
  • Suitable for 13 - 16 years
  • Suitable for 16 - 18 years
  • Suitable for a group of volunteers
  • Suitable only for (e.g. 18+, LGBT, BAME, Women only)
  • Support on Offer
  • This role is adaptable for different abilities
    Unfortunately due to this being a floating support role, we cannot adapt this role for those with mobility issues but we are happy to discuss other adaptations
  • Training