Hub Receptionist

Adur Community Gateway

Register your Interest

We run our food and clothes operation from the hub in Fishersgate and we would like to offer a receptionist position. You will greet and advise our volunteers and visitors as well as answering phone calls, messages, and requests from the community. This first point of contact role is important to our neighbours' experience with us and will be equally rewarding. The key tasks are:

  • Making sure everyone follows COVID-19 guidelines entering and working at the hub
  • Greeting and guiding volunteers and visitors at the hub
  • Answering and filtering the hub phone call, messages and email requests
  • Transferring messages to appropriate person in the team
  • Keeping a daily diary of events, actions and messages for team collaboration
  • Keeping the hub tidy.


Skills

No previous experience is needed but we would like someone with the following skills:

  • Good verbal and written communication skills
  • Organised
  • Good with smart phone and emails
  • Sensitive to the issues raised by our neighbours
  • Able to keep personal data confidential.

Benefits

  • Join a lovely team
  • Gain reception and some administration skills and experience
  • Potential to develop.
  • Practical Considerations

    The Gateway Hub is accessible by bus and train, expenses are paid, coffee and tea provided but you might want to take your own lunch.

    When do I need to be available?

    Details The hub is open from 10am to 3pm, this can be a job share position from Monday to Thursday. Ideally 2 people would share and work out their schedule so the opening hours are mostly covered.
    Morning Afternoon Evening
    Monday
    Tuesday
    Wednesday
    Thursday
    Friday
    Saturday
    Sunday

    Where does this role take place?

    West road
    Fishersgate,
    Brighton
    West Sussex
    BN41 1PR

    Register your Interest

    • Details
    • Disabled Access
    • Equal Opportunities Policy or Statement
    • Expenses
    • Health and Safety
    • Induction
    • Insurance Cover for Volunteers
    • Other
    • Suitable for 13 - 16 years
    • Suitable for 16 - 18 years
    • Suitable for a group of volunteers
    • Suitable only for (e.g. 18+, LGBT, BAME, Women only)
    • Support on Offer
    • This role is adaptable for different abilities
    • Training