Information Volunteer

The Royal British Legion

Register your Interest

The Royal British Legion (the Legion) is the UK's leading Armed Forces charity, providing practical, emotional and financial support to all members of the British Armed Forces past and present, and their families. Our mission is to provide welfare, comradeship, representation and Remembrance for the Armed Forces Community. In this role you will be supporting the Legion’s mission by providing information about the Legion’s services to beneficiaries and members of the public, and signposting them to further support where necessary.


We are looking for someone who is committed to the Legion’s mission and values, and enjoys working in customer-facing environment. We would expect you to be a reliable and dependable team player and have the following skills: 

  • Able to communicate clearly verbally and in writing. 
  • Ability to use computers and the internet. 
  • Able to organise own workload. 
  • Committed to equality and diversity.


  1. An opportunity to develop and learn new skills, enhance your CV, make new friends and have an enjoyable and rewarding experience. You will be part of a friendly, committed team and meet a wide range of people.
  2. Gain valuable experience of providing information and support in a customer-facing environment.
  3. Gain a working knowledge of statutory services and the benefits system, as well as of the Legion, its mission, objectives, and the services it provides.

Practical Considerations

We are located in Central Brighton, just a few minutes walk from Brighton train station and local bus links.

When do I need to be available?

Start Date 26/09/2018
End Date 30/09/2019
Morning Afternoon Evening

Where does this role take place?

South East Area
100-101 Queens Road
East Sussex

Register your Interest

  • Details
  • Disabled Access
  • Equal Opportunities Policy or Statement
  • Expenses
    Travel expenses and lunch in addition if volunteering for a full day
  • Health and Safety
  • Induction
  • Insurance Cover for Volunteers
    Employers and public liability
  • Suitable only for (e.g. 18+, LGBT, BAME, Women only)
  • Support on Offer
    Volunteers never left alone - always have a member of staff with them at all times
  • Training
    Provided at the start