Link Back - Early Response Worker

Possability People

Register your Interest

About us

Possability People is a user led organisation that promotes independent living for all.

We work towards equality by inspiring disabled people to identify barriers and define solutions.

What we need

Support for our new Early Response Service that will offer older patients access to hospital discharge grants and practical support that will enable more timely discharge and help avoid unnecessary readmission to hospital.


Volunteers will provide short-term practical support for patients whilst they recover from their stay in hospital and regain their independence at home. This could also include facilitating access to social support services and activities available in local communities through our main Link Back Service.

Things you can do

1.        Supporting the Early Response Worker to provide timely support for vulnerable older patients following hospital admission.

2.        Visiting individuals identified by the Early Response Worker  as needing short-term practical support, in their own homes.

3.        Carrying out practical tasks, which will vary according to the individual’s specific requirements but could include the following:

  •   Shopping
  •   Collecting prescriptions
  •   Meal preparation
  •   Posting letters/paying bills
  •   Access to the internet
  •   Light cleaning and laundry
  •   Walking the dog

4.        Supporting the identification and onward referrals of patients who would benefit from longer term support through our Link Back Service. 

Please note that volunteers are not required to have any involvement in the individual’s medical or personal care provided by relevant professionals. 


Can you provide the following?

  • An interest in working with vulnerable older people at risk of social isolation
  • Knowledge or willingness to learn about the social model of disability.
  • Understanding of, and empathy with the needs of older people.
  • A sensible and responsible approach, patience.
  • Reliability, commitment and flexibility.
  • To be respectful of and sensitive to the person’s individuality and need.
  • A commitment to the principles of Equal Opportunities and Possability People’s policy on anti-discrimination for all groups in society.
  • An interest in supporting disabled people’s rights to quality services and equal access to local and city-wide resources.
  • To uphold confidentiality.
  • Strong communication skills when using the phone, email, letter or face to face.
  • Able to use the Internet for basic functions.

Maybe you have done or have some of these?

  • A knowledge of or interest in the social prescribing model in relation to supporting older people to improve their health and wellbeing.
  • Experience of home or 1-1 working with a vulnerable client group.
  • Experience of or interest in disability issues. You do not have to identify as ‘disabled’ to be involved.  Carers, professionals, family, partners and supporters are equally welcome to participate.
  • Experience of working with an elderly client group. 



  • An opportunity to offer your skills and experience to make a real difference.
  • The chance to build confidence and self-esteem.
  • Opportunity to learn more about and help influence hospital discharge practice within Brighton and Hove.
  • Access a range of free courses, including confidence building, computer courses, disability equality, customer services and more.
  • Join in debates and discussions about what needs to change for disabled and older people in Brighton & Hove.
  • Join a team committed to better, more equal and inclusive public services.
  • Meet new people.
  • Learn new skills, develop your C.V. and gain work references.

Practical Considerations

Who will support me?

The Link Back staff team: Early Response Worker, Community Link Worker and Service Lead

Expected committment

Your availability and the needs of the team will be discussed at an informal meeting after we have received your application form.  However, for this role where possible we ask for a minimum 6 month commitment of 4 hours per week which could be on a regular or ad hoc basis in line with service requirements.


  • Volunteers will have a full induction with the Compliance and Services Lead in order to familiarise themselves with the overall working practices of the organisation. 
  • Volunteers will have 1:1s every three months with their project lead. 
  • Volunteers will receive specific training relating to this role and lone working in particular.
  • There will also be team meetings and get-togethers throughout the year.

Where will you be based

The role will involve travel to:

  • Patients homes across Brighton and Hove.
  • Royal Sussex County Hospital
  • Montague House

This role does not require any knowledge and or experience of a particular project or department.

Please do not worry about the tasks – a thorough induction will be provided with ongoing support and training.

All Staff & volunteer appointments are subject to satisfactory DBS Clearance.

When do I need to be available?

Morning Afternoon Evening

Register your Interest

  • Details
  • Disabled Access
  • Equal Opportunities Policy or Statement
  • Expenses
    Bus ticket for travel
  • Health and Safety
  • Induction
    Full induction process, ongoing support and one-to-ones, regular team meetings and volunteer get-togethers
  • Insurance Cover for Volunteers
  • Suitable for 13 - 16 years
  • Suitable for 16 - 18 years
  • Suitable for a group of volunteers
  • Support on Offer
  • Training