Volunteering Adviser - Adur & Worthing

Community Works

Register your Interest

Are you interested in what's going on in the local community? Do you enjoy talking to people on the phone? Do you live in Adur and Worthing? Can you offer at least 4 hours a week during the day for at least the next 6 months? If so, read on...

Community Works loves volunteering!

Volunteering is good for volunteers and the communities they help. So we're on a mission to make it possible for anyone to volunteer - whatever their background or circumstances.  Our Volunteer Centre:

  • Advertises volunteering opportunities on our website, social media platforms, a fortnightly vacancy newsletter, in local magazines and in places where people might look for information about volunteering such as job centres, colleges, libraries and local shops. 
  • Talks to people who are interested in volunteering - by phone, video call or email - and we help them find a role which matches their interests, skills and availability.  

And it's our own wonderful Community Works volunteers who provide this service. 

These volunteers have  been really busy over the past few months - as more people have got in touch wanting to help their communities in these tough times.  So we're looking for another volunteer to join the team as a Volunteering Adviser for Adur and Worthing.  Could you fit the bill?

While COVID restrictions apply, you will be doing your role from home and your tasks will be to:

  • Contact people who have got in touch with Community Works to ask about volunteering, or who have been referred to us by another organisation such as a job centre, career adviser or social prescriber. We do this by phone or email (and occasionally by video call).  
  • Talk to the potential volunteers about what they'd like to do, their interests, skills, and availability; and answer their questions about volunteering. 
  • Suggest roles they might be interested in - by looking at vacancies advertised on websites (including Community Works), and by tapping into the local knowledge you and the other Volunteering Advisers have. 
  • Explain how they an apply for a role or refer them to an organisation.
  • Record their details and short notes about the contact you had with them on our database or an excel spreadsheet (with their permission). 
  • Contact the volunteer again two weeks after the first call to check how they are getting on and following up any issues they raise.Get in touch with community organisations to find out more about their volunteering roles or to ask a specific question on behalf of a potential volunteer.
  • Improve your knowledge of what volunteering roles are available - by researching the internet, keeping your eyes open locally, or by talking to other volunteers and staff. 


Many of the people who contact us are living with some kind of social or economic disadvantage which makes it more difficult for them to get into volunteering and benefit from it. Part of a Volunteering Adviser's role is to help remove some of the barriers and make it easier for people to get started. 

We are really keen to recruit a Volunteering Adviser who has first-hand experience of some of the challenges these potential volunteers face. So, we'd particularly love to hear from you if any one of the following descriptions applies to you:

  • Currently unemployed or have experienced long term unemployment. 
  • Currently or previously living on Universal Credit. 
  • Living with long term ill health or a disability. 
  • Experience racism.
  • Identifies as male.

You don’t have to have done this kind of role before. We will give you induction, training and ongoing support.

You must:

  • Live in Adur or Worthing.
  • Be interested in what's going on in the local community. 
  • Enjoy talking to people about their background and interests. 
  • Be committed to equal opportunities for everyone. 
  • Be able and willing to volunteer on your own, at home, and connect to the wider team via the phone and internet. 

And you will need to have:

  • Good listening skills. 
  • Respect for confidentiality and personal data. 
  • A friendly and confident telephone manner. 
  • The ability to write short, clear and friendly emails using Outlook; and record short notes on our database.
  • The ability to search for volunteering roles on our database, on excel spreadsheets and on the internet generally.


This role offers the opportunity to:

  • Be involved in your local community.
  • Be part of a friendly team of volunteers and staff. 
  • Gain new skills and knowledge.  

Practical Considerations

The role is based at home until COVID restrictions allow us to reopen our office in Worthing. 

If you don't have access to all the IT/phone equipment required at home, we will assess your needs and provide the relevant support to enable you to do the role from home. 

We will reimburse your expenses so you won't be out of pocket. 

When do I need to be available?

Details We are looking for someone available to volunteer on a weekday, during the day, for a minimum of 4 hours a week for a minimum of 6 months. We try to be as flexible as we can to enable you to fit your volunteering into your life. And of course we know that sometimes you will have other commitments and holidays which means you can't make every week. That's fine - just give us as much notice as you can. It would be really helpful if you can be a bit more flexible in the first few weeks of the role so we can involve other staff and volunteers in your induction.
Morning Afternoon Evening

Register your Interest

  • Details
  • Disabled Access
  • Equal Opportunities Policy or Statement
  • Expenses
  • Health and Safety
  • Induction
  • Insurance Cover for Volunteers
  • Other
  • Suitable for 13 - 16 years
  • Suitable for 16 - 18 years
  • Suitable for a group of volunteers
  • Suitable only for (e.g. 18+, LGBT, BAME, Women only)
    minimum age of 18 years
  • Support on Offer
  • This role is adaptable for different abilities
  • Training