Volunteer Macmillan Project support – Worthing and Horsham

Role Purpose:

We are looking for volunteers to help provide our service in your local community. Do you have spare time to offer support to a designated Macmillan caseworker through allocated tasks?

Our caseworkers provide help to a vulnerable client group and their families at a difficult time of their life.

As a Macmillan Project support, you will:

• Support caseworkers with incoming and outgoing post, complete basic forms.
• Follow up with clients to capture successful outcomes and record this on our database.
• Contact third parties to progress a client's enquiry in a timely manner.
• Ensure case records are clear, accurate and case management processes are followed.
• Have an awareness of, and support our Research and Campaigns team and their work.
  

Skills

As a Macmillan Project support, you need to:

• Have natural ability to care and empathise and understanding of working with vulnerable client group from a diverse range of backgrounds.
• Be able to assess client’s needs and listen actively to understand their issue and appropriate next steps for signposting.
• Excellent communication skills both in writing and verbally
• Excellent organisation skills, with attention to detail.
• Excellent IT skills, able to independently use a range of applications, software and Microsoft office.
  

Benefits

All our volunteers get something different from their volunteering experience.  Some of the benefits include:

• Making a real difference to people's lives - including helping them deal with the additional worry and pressures created by COVID-19.
  
• The chance to connect with new people and learn a lot about the community you live in.
• Being part of a friendly and enthusiastic team of volunteers and staff with a shared purpose.
• Training, development and experience to help strengthen your CV.

Practical Considerations

Other Information.

• You may need to work from home and/or from our Worthing or Horsham office, supported by an allocated caseworker. 
• Location of Worthing office - Town Hall, Chapel Road, BN11 1HA
• Location of Horsham office - Lower Tonbridge Way, Horsham, RH12 1PJ
• You will need your own IT equipment and access to Wi-Fi for provide digital training.
• There will also be training on the job by specialist staff members.
• We ask our Macmillan Project Support to volunteer for at least 1 day a week, this may be split into half days.
• This is a long term volunteer role that requires a minimum of 12 month commitment.

We pride ourselves on having a diverse workforce and welcome all applications from people with all range of abilities for the skills that they bring. 

When do I need to be available?

Details	We ask our Macmillan Project Support to volunteer for at least 1 day a week, this may be split into half days. This is a long term volunteer role that requires a minimum of 12 month commitment.

	Morning	Afternoon	Evening
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

Where does this role take place?

Register your Interest