Volunteer Trainer

Citizens Advice Brighton and Hove

Register your Interest

Application deadline for this role is Wednesday 17 August, 2022.

Purpose of Role :

  •  To support a group of volunteer advisors through training 

Main Duties and Responsibilities include :

  • To provide training to a group of volunteer advisors in areas such as interview skills, providing advice on benefits, housing, employment and more.


  •  To be able to support a team of learners 
  • To have a good level of literacy and numeracy.
  • To be computer literate
  •  To be open minded, enjoy helping people and show respect for views, values and cultures that are different to our own.
  •  To have an understanding of why confidentiality is important.
  •  To demonstrate a positive attitude to self development and assessment.
  •  To be able to work as part of a team and be flexible and adaptable.
  •  To be able to recognise their own limits and boundaries in the role.
  •  To support the principles and values of Citizens Advice.
  •  To be able to communicate clearly both orally and in writing.
  •  Willingness to attend training and other meetings.


  • Make a real difference to people’s lives by volunteering with a charity that supports people across the city, making a positive impact on your community
  • Learn about a range of issues such as benefits, debt, employment and housing.
  • Build on valuable skills such as leadership, communication, listening and questioning.
  • Increase your employability.
  • Work with a range of different people, independently and in a team.
  • And we’ll reimburse expenses too.

Practical Considerations

  • Our offices are accessible and in a central Hove location on bus routes. 
  • We are operating with a mix of remote and in-office volunteering and training. Volunteer Advisers can either work in the office or remotely. Volunteer Advisers typically volunteer around one day a week or two half days a week. Initially, we will ask if you are able to come into the office for at least one session a week, and training will be office based. We are always open to discussing individual circumstances and needs. 
  • Application deadline is  9am, Thursday 7th July 2022 

When do I need to be available?

Details This role can be for half a day a week or one day a week, days flexible.
Morning Afternoon Evening

Where does this role take place?

Tisbury Road offices, Hove Town Hall

Register your Interest

  • Details
  • Disabled Access
  • Equal Opportunities Policy or Statement
  • Expenses
  • Health and Safety
  • Induction
  • Insurance Cover for Volunteers
  • Other
  • Suitable for 13 - 16 years
  • Suitable for 16 - 18 years
  • Suitable for a group of volunteers
  • Suitable only for (e.g. 18+, LGBT, BAME, Women only)
  • Support on Offer
  • This role is adaptable for different abilities
  • Training